Contact Us
Have questions or need help? We're here to assist you.
Support
For technical support, bug reports, or general questions:
Email: support@godiffy.app
Response Time:
- Free plan: Within 48 hours
- Pro plan: Within 24 hours
- Enterprise: Within 1 hour (SLA)
Sales & Enterprise
Interested in Enterprise plans or custom solutions?
Email: sales@godiffy.app
Documentation
Before reaching out, check our comprehensive documentation:
Report a Bug
Found a bug? Help us improve GoDiffy:
- Check if it's a known issue in our Troubleshooting guide
- Email us at support@godiffy.app with:
- Description of the issue
- Steps to reproduce
- Expected vs actual behavior
- Screenshots if applicable
Feature Requests
Have an idea for a new feature? We'd love to hear it!
Email your suggestions to support@godiffy.app
Security Issues
If you discover a security vulnerability, please report it responsibly:
Email: security@godiffy.app
Please do not disclose security issues publicly until we've had a chance to address them.
Business Hours
We're available:
- Monday - Friday: 9:00 AM - 6:00 PM EST
- Emergency support available for Enterprise customers 24/7
Mailing Address:
GoDiffy, Inc.
[Address to be provided]
We look forward to hearing from you!